| 000 | 01410cam a2200337 a 4500 | ||
|---|---|---|---|
| 999 |
_c728 _d728 |
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| 001 | 2543592 | ||
| 003 | CULINARY | ||
| 005 | 20210813120311.0 | ||
| 008 | 941013s1995 nyua b 001 0 eng | ||
| 010 | _a 94041391 | ||
| 020 |
_a0029185556 : _c$28.00 |
||
| 040 |
_aCulinary _cDLC _dDLC |
||
| 043 | _an-us--- | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.B483 1995 |
| 082 | 0 | 0 |
_a658.8 _220 _bB534o |
| 100 | 1 |
_aBerry, Leonard L., _d1942- |
|
| 245 | 1 | 0 |
_aOn great service : _ba framework for action / _cLeonard L. Berry. |
| 260 |
_aNew York : _bFree Press, _cc1995. |
||
| 300 |
_axi, 292 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references (p. 271-281) and index. | ||
| 650 | 0 |
_aSERVICIO AL CLIENTE _xCONTROL DE CALIDAD |
|
| 650 | 0 |
_aSERVICIO AL CLIENTE _zUnited States _xADMINISTRACION _xESTUDIO DE CASOS |
|
| 856 | 4 | 2 |
_3Contributor biographical information _uhttp://www.loc.gov/catdir/bios/simon051/94041391.html |
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/description/simon032/94041391.html |
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy0630/94041391-t.html |
| 856 | 4 | 1 |
_3Sample text _uhttp://www.loc.gov/catdir/enhancements/fy0640/94041391-s.html |
| 905 | _aMCM | ||
| 906 |
_a7 _bcbc _corignew _d1 _eocip _f19 _gy-gencatlg |
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| 942 |
_2ddc _cLB |
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